Nearly all of your important eFootball data — your squad, Legendary players, GP, coins, and match history — is stored on Konami's servers, not on your device. Breaking your phone, deleting the app, or switching consoles does NOT delete your account. Your data is safe as long as you can log in with your Konami ID credentials.
Understanding where each type of data lives tells you exactly what is at risk and what is not.
Safe as long as Konami account is accessible
Fully backed up by Konami
Server-side — not affected by device issues
Retained indefinitely on Konami servers
Saves automatically after each match
All card inventory is server-side
Re-downloaded on reinstall — not important
Minor — easy to reset manually
Lost if banned or account permanently gone
These are the real scenarios where eFootball data loss occurs. Most are preventable with basic precautions.
Guest accounts are stored locally. If you delete the app, reset the device, or it is stolen, your account is completely unrecoverable.
If you forget both your password and the registered email, recovery requires Konami support and substantial proof of ownership.
If a hacker accesses your email, they can reset your Konami ID password. Secure your email with 2FA first.
Accounts can be banned for serious TOS violations. Banned accounts lose all data permanently.
Konami has redundant servers and backups. A server failure that causes permanent widespread data loss has never occurred.
Complete all five steps today. Takes under 15 minutes total and eliminates all meaningful data loss risk.
If you are playing as a Guest on mobile, your data IS at risk. Link a Konami ID immediately in the game settings. Guest accounts cannot be recovered if the device is lost.
Minimum 12 characters, mixed case, numbers, symbols. Do not reuse a password from any other account. A compromised password means a lost account.
Set up 2FA at id.konami.net → Security Settings. Use an authenticator app (Google Authenticator, Authy). This stops virtually all unauthorised access.
The registered email is your account recovery lifeline. Enable 2FA on the email account itself. Update the email if you change providers.
Write your Konami ID email and a password hint in a secure physical location. A password manager (Bitwarden, 1Password) is even better. Never rely on device memory alone.
PS5 players have additional considerations when changing consoles or using PS Plus cloud saves.
PS Plus cloud saves back up local settings files. Your core eFootball squad data is already on Konami servers — PS Plus saves are a secondary layer, not the primary protection.
Before selling or replacing your PS5: deactivate it as your primary console (Settings → Users and Accounts → Other → Console Sharing), then factory reset. Your eFootball account loads on the new console via Konami ID login.
Having your PS5 set as Primary allows offline play. This setting does not affect eFootball data — the game requires an internet connection regardless. Do not confuse this with account data protection.
Your PSN account and your Konami ID are separate. PSN handles purchases and PS Plus. Konami ID handles your eFootball squad. Both need to be secured independently.
Your core eFootball account data — squad, players, GP, coins, match history, and division rank — is all stored server-side on Konami's infrastructure. This means you cannot "lose" your squad by breaking your phone or deleting the app. The only data stored locally is game files (graphics, audio) which are just re-downloaded when you reinstall. Your competitive account data is safe as long as you have your Konami ID credentials.
PS5 PlayStation Plus cloud saves back up your local game settings and some configuration files, but the most important eFootball data (squad, players, GP, coins) is already stored on Konami's own servers. Even without PS Plus cloud save, your eFootball account is safe because the competitive data is Konami server-side. PS5 cloud saves are useful for backing up local settings and preferences, but they are not the primary data protection mechanism for eFootball.
Deleting the eFootball app does NOT delete your account data. All squad data, GP, coins, and match history are stored on Konami's servers, not on your device. When you reinstall and log in with your Konami ID, everything is restored exactly as you left it. The app deletion only removes local game files. This applies to both mobile and PC platforms.
Permanent data loss in eFootball is rare but possible in these scenarios: 1) Your Konami ID is permanently banned for TOS violations, 2) You lose access to both your Konami ID and the registered email with no alternative verification method and Konami support cannot verify ownership, 3) Konami itself experiences a server failure (extremely rare and covered by their own backups). The most common "data loss" is actually just losing account access due to forgotten credentials — which is recoverable.
Before selling your PS5: 1) Note down your Konami ID email and password, 2) Go to PS5 Settings → Users and Accounts → Other → Restore Licenses if you want to keep access to any DLC, 3) Deactivate the PS5 as your primary console (Settings → Users and Accounts → Other → Console Sharing and Offline Play), 4) Factory reset the console, 5) Your eFootball squad is already safe on Konami's servers — log in on any new PS5 with your Konami ID to access it.
If an eFootball account is permanently lost (banned or unrecoverable), you cannot recover: your specific squad of Legendary and Epic players, accumulated GP and coins balance, division ranking history, match statistics, and any platform-exclusive cosmetic items received. This is why account security (strong password + 2FA) is so important — a lost account with a 4,800+ squad represents months of investment.
