Losing access to your eFootball account can feel devastating, especially if you have invested months building your squad. The good news is that Konami provides multiple recovery paths.
Most accounts can be recovered within 10 minutes using the Konami ID password reset
Linked social accounts (Google, Apple, Facebook) provide instant backup access
Konami support can verify ownership through purchase receipts and account details
Prevention is always better — link multiple recovery methods before you need them
4 Recovery Methods for eFootball Accounts
Konami ID Password Reset
EasyThe fastest recovery method. Visit id.konami.net, click "Forgot Password," and enter your registered email. You will receive a reset link within minutes. Check your spam folder if it does not arrive.
Linked Social Account Recovery
EasyIf you previously linked Google Play, Apple Game Center, or Facebook to your eFootball account, reinstall the game and sign in with that service. Your account data will be restored automatically.
Konami Customer Support
ModerateWhen you have lost access to both your email and linked accounts, contact Konami support at konami.com/efootball/en/topic/contact. Provide your Konami ID, in-game name, account creation date, and purchase receipts.
Data Transfer Code
EasyIf you previously generated a data transfer code inside eFootball settings, you can use it on a new device to restore your account. These codes expire after a set period, so check if yours is still valid.
Step-by-Step: Konami ID Password Reset
Open your browser and go to id.konami.net
Click "Sign In" and then select "Forgot Password"
Enter the email address associated with your Konami ID
Check your inbox (and spam folder) for the reset email from Konami
Click the reset link and create a new strong password
Log back into eFootball with your updated credentials
Immediately link a social account as a backup recovery method
Prevent Future Lockouts: 5 Essential Steps
Link Multiple Recovery Methods
EssentialConnect your Konami ID to Google, Apple, and Facebook simultaneously. If one method fails, you have two backups ready.
Use a Dedicated Email Address
RecommendedRegister your Konami ID with an email you will never delete or lose access to. Gmail accounts with two-factor authentication are recommended.
Save Your Data Transfer Code
BackupGenerate a data transfer code from eFootball settings and store it in a secure location like a password manager. Update it monthly.
Enable Two-Factor Authentication
SecurityIf Konami offers 2FA for your region, enable it immediately. This prevents unauthorized password changes even if someone obtains your email.
Screenshot Your Konami ID
Quick WinTake a screenshot of your Konami ID from the in-game settings screen. If you ever need to contact support, this is the first thing they will ask for.
Scammers target players who have lost account access. Never trust third-party websites or Discord users who claim they can recover your account for a fee. These are phishing operations designed to steal your remaining credentials.
Konami never charges for password recovery — it is always free
No third party can access Konami's internal systems to reset your password
Giving your credentials to a "recovery service" will result in account theft
Only use official Konami channels: id.konami.net and konami.com/efootball
Frequently Asked Questions
How do I reset my eFootball Konami ID password?
Go to the Konami ID login page at id.konami.net, click "Forgot Password," enter your registered email address, and follow the reset link sent to your inbox. The link expires after 24 hours.
What if I no longer have access to my registered email?
You will need to contact Konami Support directly at https://www.konami.com/efootball/en/topic/contact. Provide your Konami ID, in-game username, approximate account creation date, and any purchase receipts to verify ownership.
Can I recover my eFootball account if I linked it to Google or Apple?
Yes. If you previously linked your eFootball account to Google Play, Apple Game Center, or Facebook, you can reinstall eFootball and sign in with that linked service to restore access without needing your Konami ID password.